Service Updates
The latest on service disruptions and outages affecting customers and partners.
Disruption
Direct debit failure
Summary
Some direct debits scheduled to be processed between January 31 and February 4 2025 have been delayed.
Who is impacted?
A number of Small Business Loan customers.
Update: Monitoring
We are processing the missed direct debits to make up for this error. If you are impacted, you don’t need to action anything. Any additional fees incurred from this technical issue will be waived.
Feb 5, 12.45pm AEST
